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IT Manager's Handbook: The Business Edition, by Bill Holtsnider, Brian D. Jaffe
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IT Manager’s Handbook: The Business Edition is a MUST-HAVE guide for the advancing technology professional who is looking to move up into a supervisory role, and is ideal for newly-promoted IT managers who needs to quickly understand their positions. It uses IT–related examples to discuss business topics and recognizes the ever-changing and growing demands of IT in today’s world as well as how these demands impact those who work in the field. Specific attention is paid to the latest issues, including the challenges of dealing with a mobile and virtual workforce, managing Gen-X/Yers, and running an IT organization in a troubled economy. Rich with external references and written in-easy-to-read sections, IT Manager’s Handbook: The Business Edition is the definitive manual to managing an IT department in today’s corporate environment.
- Focuses on Web 2.0 ideas and how they impact and play into today's organizations, so you can keep up on social networking, YouTube, web conferencing, instant messaging, Twitter, RSS Feeds,�and other collaboration tools.
- Provides strategies on how to get employees to focus in the 24/7 data word.
- Discusses key IT topics in 'layman's terms' for business personnel who need to understand IT topics.
- Sales Rank: #1936270 in eBooks
- Published on: 2009-11-09
- Released on: 2009-11-09
- Format: Kindle eBook
Review
The role of IT is changing as businesses depend more and more on technology as a critical component to their success. This Business Edition of the IT Manager's Handbook series is targeted to help IT leaders make this transition possible, and provides new guidance on how an IT leader can help transform into a business partner.
- Jim Chilton, Chief Information Officer, Americas - Dassault Systemes
After learning how to manage a team of developers the hard way - making my share of mistakes in the real world - I now wish I had read some books on management before entering the workforce. This book provides a clear, easy-to-use resource for a technical person who is moving into management. It weaves in new concepts such as Web 2.0 and social engineering in a way that communicates in a straightforward manner to both technical and business people. This text should be required reading for technical staff to communicate the needs of a business - and it will be required reading for my development teams.
- George M. Stragand, Director of Software Development, ClickFox
From the Back Cover
IT Manager’s Handbook: The Business Edition is a MUST-HAVE guide for the advancing technology professional who is looking to move up into a supervisory role, and is ideal for newly-promoted IT managers who needs to quickly understand their positions. It uses IT–related examples to discuss business topics and recognizes the ever-changing and growing demands of IT in today’s world as well as how these demands impact those who work in the field. Specific attention is paid to the latest issues, including the challenges of dealing with a mobile and virtual workforce, managing Gen-X/Yers, and running an IT organization in a troubled economy. Rich with external references and written in-easy-to-read sections, IT Manager’s Handbook: The Business Edition is the definitive manual to managing an IT department in today’s corporate environment.
About the Author
Bill Holtsnider is an experienced writer, educator, and software professional with more than 26 years of experience working in the computer industry. His IT expertise includes working in such diverse areas as stock portfolio management, identity management, and software development. He is the author of six books and a wide range of technical and marketing documentation.
Brian D. Jaffe is a seasoned veteran in the IT community. As an IT professional, he has worked for several Fortune 500 companies including Bristol-Myers Squibb, Time Warner, Philip Morris, and The Interpublic Group of Companies. Currently he is Senior Vice President for Global IT at McCann Worldgroup in New York City, one of the country’s leading advertising agencies. His articles have appeared in Computerworld, InfoWorld, eWeek, and The New York Times.
Most helpful customer reviews
4 of 4 people found the following review helpful.
Good for new managers
By Christopher Powell
I'll preface to say that I've managed distributed systems implementation and operations and have a considerable point of view in what a manager needs to cover when taking such roles. Unfortunately as supervisors and senior engineers transition into management roles, or even the not-so-uncommon shift of managers from busines to IT roles - understanding expectations is usually the gap.
For these individuals, this is a good cover-all-topics book. Most of the topics just scratch the surface, but that's what most new managers need to know... to know what topics and skillsets they will have to hone. For this group, pick up the book and read it from front to back and then identify areas for improvment in deep diving.
7 of 9 people found the following review helpful.
Go for the full edition
By Michael S.
This edition of the IT Manager's Handbook is the newest version as I write this review of this well-written series. However, I cannot wholeheartedly recommend this edition as I do for the previous regular edition: IT Manager's Handbook, Second Edition: Getting your new job done. It's essentially a condensed version of the second "full" edition, only dealing with the business impacts of IT Management -- not the technical ones. While there are a couple chapters of new content versus the second edition, it's not worth buying this version, as I explain below.
The second edition is a well written 600 page reference encompassing the job duties of an IT Manager-- a title which varies from company to company. This business edition is only 400 pages and not as thorough on all aspects of this job. (I'm an IT Manager in a ~100 person tech-saavy company in Silicon Valley, and the title IT Manager can vary from SMBs to enterprises greatly -- but this series can help you find the bits and pieces you need.) The chapters in both editions are clearly laid out in an outline format and it's easy to find what you're looking for, from Personnel/HR issues, vendor management/purchasing, security compliance -- but expect the technical details absent from the "business edition". If it wasn't for receiving a promotional copy of the business edition, I would have returned this immediately...
It seems as the publisher was ready for a new edition, but the authors didn't want to update the technical part of the book (or the other way around). Hence take the first half of the excellently written second edition on staffing needs, project management, security compliance, and other topics -- expand the chapters by a few pages, and call it a new book. While you're only paying 2/3 the cost of the full second edition, if you're going to spend this sort of money on a reference, go for the second edition written in 2006. I'm wondering if there aren't any further updates to this title planned hence the reason for sticking with the business issues -- which don't change as much. Technology has changed since 2006 (that's the problem with technology minded books), but there's still a lot of relevance in the second edition. While there appears to be a couple new notable chapters in this business edition, one which is most notably entitled "The New Technologies of Connectness" that deals with social media and mobile e-mail, it's awfully short (about 15 pages) and seems to be added as an afterthought rather than a fully fledged topic (which it deserves.)
Don't waste your money on this edition.
1 of 1 people found the following review helpful.
Good overview of IT Management for a newbie
By Z. Freeman
As someone who recently became an IT manager after years as a programmer and team lead I was especially interested in the topic this book covers, although by the time I read this book I had already pored over numerous other texts and had been in the job for several months. What I think this book does well is sum up the various topics that an IT manager deals with and gathers them into one convenient location. I see this book more as a primer or a "IT Management for Dummies" than a be-all-end-all book on IT management. I could see myself referencing certain parts of it in the future to refresh my memory, but I also think it lets you know what's out there so you know which areas you might want to spend more time looking in to. (e.g. Clearly there are full books, degree programs, and certifications on Project Management, so a chapter on PM is not going to give you all the information you need, but it will let you know the basic terminology to help guide you to the next level).
The authors start very basic and high level - what IS an IT manager and what does one do in that role? They talk about how you could get into that role and how to decide if it's even a role you want to get into. All very good topics, but if you've already got the job you can skip this. After this they talk about the first 100 days - another topic that is covered in much more depth in other books but which this book can guide you in the right direction on. There are chapters on Managing a team, Staffing a team, Project Management, Budget, the actual IT part of your job (Software, OS, Enterprise Applications), Security, Disaster Recover, Users, and then New Technologies.
As I said before, each chapter offers an overview of that topic with a lengthy bibliography that offers much more information on any topic you find yourself wanting to know more about. There's also a glossary of terms that is helpful. Anyone that is becoming an IT Manager for the first time, or anyone that is looking for a refresher on what topics they should stay up on as an IT Manager, should find plenty of good information in this book.
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